Skip a phone call and use your mobile phone’s text messaging service to find information and report issues on the go. Smart texting technology identifies keywords texted in to provide immediate assistance. It can relay information back to you or guide you through a few steps to complete a report.

How to Get Started:

• Text Hi to 810-310-8398 (TEXT)
• Save our number to your phone and text* anytime you need it.

How to Access Information

• You can send a text message to the City using simple keywords to find information such as: AGENDA, LEAF COLLECTION, PAY MY BILL or GARBAGE SCHEDULE.
• Frequently texted in keywords include LIGHT OUT, ROAD ISSUES, TREE, WATER ISSUES, ALERTS, ABSENTEE VOTING, AGENDA, BILL PAY, BRUSH PICKUP, CEMETERY, CONTACT, EARLY VOTING, LEAF COLLECTION, MEETINGS, MILITARY VOTING, ORDINANCES, PERMITS, RECREATION, STREELIGHT, and WASTE COLLECTION.

How to Report Issues

• Easily report an issue to the City by texting an issue-specific keyword such as: WATER LEAK, POTHOLE or LIGHT OUT.

*Note: Save the city’s text messaging number to your phone and text “Hi” or use any of the keywords from the keywords list to get started.